In an effort to make extending temporary license easier for both the client and customer, Auto Count Sdn Bhd introduces a much simpler way for a dealer to extend the temporary license and for clients to load the new extended license into their system.
How to extend the temporary license
For the dealer to access the new function to extend their clients temporary license, they have to download the latest version of the dealer console which is 2.3.1. After installing the new version just navigate to the Online Product Inquiry menu via right clicking the Dealer Console icon in the Notification Area.
From the window that show up after clicking the menu, search for the Product ID that you wish to extend the temporary license expiry date and click on the Edit Remark & Auto Extend Temp License button.
You will be prompt a dialog in which you can enter a remark as well as modify the expiry date of the extended temporary license.
After you have change the expiry date and save, please send the following download link to your client:
This is to allow them to download the program that would allow them to automatically update their license after you have entered the new expiry date. After download just run the program, select the account book they wish to extend and click on the Extend button to automatically extend the temporary license.
Restrictions: Please Read!
- The expiry date of the extended temporary license must not go beyond the end of May 2015 for those product id that is linked to an e-voucher. If the product id is not linked to an e-voucher the maximum extension given is only 90 days
- If the client uses dongle for their license control, the program will not be able to extend a remote dongle. However for local dongle, it can do so. As such if the program is downloaded on a PC that is not the host of the dongle, the client may have to pull the dongle away from the server and place it in the PC the program is downloaded. Or you can just ask them to download it directly into the server.
- Permanent license cannot be extended.
- For unregistered license, if the reason for the system to be unregistered is because of upgrade from 1.5 to 1.8, the license can be extended using this function. If the reason is a new installation, then the extension will not work.