Do you know that Auto Count provide an option for you to print out the list of access rights? 1. Just go to General Maintenance > User Maintenance > Access Rights, right click on the grid and choose to Print Tree List. 2. Check on Print All Nodes and click on ..
Author : Support Team
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Unable to save new Invoice? an error message ‘Invalid account no’ prompted? Normally, new users are still not familiar with the Auto Count system and they could face this error during bill transactions. This is due Sales Account is not defined. Thus, you’re unable to save a new invoice as system is uncertain ..
At such, some of the users may have faced this issue during backup theirs account book. Whenever there is an error message prompted “Database msdb cannot be opened. It has been marked SUSPECT by recovery” , it actually indicates that System Database MSDB might have been corrupted or the ldf file does not match ..
Some of you out there might have faced this error before. When user try to save a new AR Payment, message ‘Set Foreign Exchange Gain/Loss’ prompted.The entries are all in local currency. However, system prompts this message for gain loss posting. Most probably user have mistakenly keyed in some value into the column ..
Some of the AutoCount users might have faced this issue before when tried to run GST Processor. And, some of the users might have assumption that this is a system bug. It is not a system bug. This is because you have not maintained (activate) a tax type called: IES in the Tax Code ..
In AutoCount, there is an option for you either you can merge the bank charge transaction in bank reconciliation or bank charge displays as a separate transaction. To merge payment with its bank charges amount in bank reconciliation, go to General Maintenance > Payment Method Maintenance, select payment method and click on ..
What is K.I.V documents? Why every time I login to AutoCount, a message box prompted “There are some K.I.V documents, do you want to Open the K.I.V folder”? Actuallly this is a feature of Auto Save Document. KIV Folder is a place where the system stores automatically (in every x seconds, the setting ..
Do you know that in Auto Count, you can assign different running number formats for different users? Let’s follow the steps as below to assign different running number formats for your users. Go to Document Numbering Format Maintenance: 1. Click on Manage 2. Choose the Tab Assign Document Number Format to Users 3. Click ..
We believe some of you especially new users might have faced this error during save a new payment. Error message: “The value of column DEAccNo in table G/L Detail does not exist in the master file.” prompted upon saving Payment Voucher. This is due to default Bank Charges Account for the payment method is ..
Some of you might have query that How can I set my Stock Item Type and Stock Item Group column to be empty at edit stock Item Screen? To make Item Group and Item Type to be blank,highlight the wording and then press CTRL+0 , the column will be emp..