There are several possibilities you couldn’t find debtor when creating invoice. 1. The debtor is inactive Normally when a debtor is set to “Inactive” for the reason of not allowing further sales to such debtor. To activate it, you may check the checkbox of “Active” in Debtor Maintenance. 2. The debtor ..
There are outstanding invoices more than 6 months, but do not appear as GST Bad Debt Relief in GST Processor. Why? It is because of you did not define those debtors as tax registered person. If a debtor is not a tax registered debtor, his outstanding invoices will not be shown in the ..
In AutoCount, you are not allowed to delete any system reports (a type of reports that are originally generated by the system, usually displayed in Blue on Select Report windows. Refer Image 1). Image 1 shows the total formats available in Invoice. However, you may hide those report formats. To do so go ..
2 ways to preview or print your item opening balance in AutoCount: Go to Stock > Stock Item Maintenance…. click on Print Stock Item Listing …. define the filter options…. click on Inquiry…. then click on Preview Select the Report Item Opening Balance or Item Opening Balance by Location to Preview and Print. You may Preview and print ..
What are the differences between item group & item type? Item Group: Stock items can be classified according to Item Groups, it is useful for report filtering purpose. Besides, different item groups can post to different G/L Account. For example, Item A under Group A can be posted to Sale Account A, while Item B under Group B ..
Some of the companies may require theirs financial report to present negative figure in bracket. Thus, AutoCount provide an facility for users according to theirs preference. 1. Go to G/L and click on any of the financial reports. 2. Click on Advanced Options. 3. Select your preferred format under Negative ..
Some of you might be wondering that why system will prompt out this message every time when you login: “This account book has been marked as “Old version”, do you still want to login? What is this for? It is because of you have restored an account book which the company name is the ..
Error message “No default tax document number found” prompt while trying to save a sales document? It’s due to you had enabled the “Enable Tax Document Number Management” setting but you didn’t maintain the Tax Document Number Maintenance. Image below show that you have Enabled Tax Document Number Management in Tools > ..
If this option is checked, it means this debtor account is the control account of a group company and it will not carry any transaction, it works as a parent account. This debtor account will be allowed to be chosen as control account (appear as one of control accounts in Control Account field of this screen) ..
We believe that some of the users might have seen this message before and didn’t know what is this message box for. This message box prompted is due to your session has been deleted from Network User Monitor and system unable to re-register your session due to the number of current logon ..